Privacy Policy
Rooted Web Design Studio (Pty) Ltd
Effective Date: 2020
Last Updated: 2026
Rooted Web Design Studio (Pty) Ltd (“Rooted”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website [yourdomain.com] (the “Website”) or engage our services.
1. Information We Collect
We may collect and process the following information:
1.1 Information You Provide Directly
- Name and surname
- Email address
- Phone number
- Business name
- Billing information
- Project details submitted via forms
- Any information voluntarily submitted through contact or enquiry forms
1.2 Information Collected Automatically
When you visit our Website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
This information may be collected using cookies and analytics tools.
2. How We Use Your Information
We process personal information for legitimate business purposes, including:
- Responding to enquiries
- Providing web design and related services
- Communicating about projects
- Sending invoices and service updates
- Improving website performance
- Monitoring traffic and user behaviour
- Marketing communications (where consent has been provided)
We will only process personal information where we have a lawful basis under POPIA.
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyse website traffic
- Improve user experience
Some cookies are essential. Others (such as analytics or marketing cookies) may require consent.
You may manage cookie preferences via your browser settings or cookie banner.
For more details, please refer to our Cookie Policy.
4. Sharing of Information
We do not sell personal information.
We may share personal information with trusted third parties where necessary, including:
- Hosting providers
- Payment processors
- Analytics providers
- Email service providers
- Software platforms used in project delivery
These providers are required to protect your information and process it only for specified purposes.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil contractual obligations
- Comply with legal obligations
- Resolve disputes
- Maintain business records
Once no longer required, personal information will be securely deleted or anonymised.
6. Security of Information
We take reasonable technical and organisational measures to protect personal information against:
- Loss
- Unauthorised access
- Disclosure
- Alteration
However, no online transmission can be guaranteed completely secure.
7. Your Rights Under POPIA
In terms of POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information (where legally permissible)
- Object to processing in certain circumstances
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Legal Compliance Responsibility (Client Projects)
Where we develop websites for clients, the Client remains the responsible party for ensuring that their website:
- Includes legally compliant privacy policies
- Meets POPIA, ECTA, CPA, and PAIA obligations
- Displays accurate business disclosures
Rooted Web Design Studio does not provide legal advice.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last Updated” date.
11. Contact Information
If you have questions about our use of cookies or this policy, please contact:
Email: info@rootedwebsitedesignstudio.co.za
Website: www.rootedwebdesignstudio.co.za
